FAQ

Q: Is everything really handmade?
A: We personally design 100% of our products, save for collaborations with other artists. All of our apparel is hand-screen printed by us in our shop and our hats are embroidered by an awesome small woman-owned company!

Q: Do you take custom orders?
A: Sorry; we do not take personal custom orders.

Q: How long does shipping take?
A: Every collection is a pre-order, and a pre-order is live for about a week. After that, we order up all of our blanks, get to printing, the embroiderers begin their process, and once everything is ready, we mail it all as soon as humanly possible! We like to aim for everything to be on its way to y'all 2-4 weeks following the pre-order window.

Q: Can I return my shirt if I don't like it?
A: If there is an irreparable blemish or malfunction with your product, we will be happy to refund you or offer you a replacement item (if in stock); otherwise, we can give you a discount code toward a future purchase! I If you simply do not like the item, we will not be able to help you! Items listed in the shop are presented as straightforward as possible. 

Q: What if the item doesn't fit?
A: Sizing can be tough; many of us are in-between sizes! But we trust that you own other clothing and can judge for yourself what size you need. 

Have other questions? Please feel free to email us at copycatvideopress@gmail.com or find us on Instagram at @copycatvideopress